SERVICENOW INTEGRATED RISK MANAGEMENT
Fragmented Risk
Ends Here
TQStarling combines specialized risk expertise with ServiceNow execution to connect governance, compliance, resilience, and risk across the enterprise. We put the right foundation in place, then scale automation, visibility, and value throughout the organization.
FOUNDATION FIRST
A Stronger Risk Program Starts with the Right Foundation
Organizations often invest in risk technology before aligning the operating model behind it. The result is familiar: fragmented data, inconsistent taxonomies, manual assessments, duplicated controls, disconnected teams, and reporting that leaders cannot fully trust.
TQStarling takes a foundation-first approach. We help organizations clarify program objectives, define governance and ownership, establish data and control structures, and design the processes required to make ServiceNow work as an integrated system rather than another collection of disconnected applications.
Once that foundation is established, we help clients accelerate value through intelligent workflows, automation, integrations, reporting, and continuous improvement.
“Technology can accelerate a strong risk program. It cannot substitute for one.”
SENIOR-LED DELIVERY
Specialized Expertise
TQStarling is a ServiceNow Premier Partner with a ServiceNow Validated Risk Practice—recognition of the depth, quality, and demonstrated delivery experience behind our Risk capabilities.
Our core team brings deep experience across risk, compliance, audit, resilience, privacy, third-party risk, and legal operations. That expertise spans strategy, program design, implementation, optimization, and ongoing support, enabling us to connect business intent to platform execution without losing value in the handoff.
SERVICENOW PREMIER PARTNER
VALIDATED RISK PRACTICE
Connected Oversight Across the Enterprise
From foundational governance through enterprise-scale automation, TQStarling supports the full ServiceNow Risk portfolio and the connected workflows that strengthen oversight across the enterprise.
Governance, Policy & Compliance
Build a connected compliance foundation that links obligations, policies, controls, evidence, issues, and remediation.
Policy and Compliance Management • Authority Documents, Citations, and Common Controls • Regulatory Change Management • Continuous Authorization and Monitoring • Compliance Case Management • Issue and Remediation Management
Enterprise, Operational & Technology Risk
Create consistent, repeatable ways to identify, assess, monitor, and respond to risk across the enterprise.
Enterprise and Advanced Risk Management • Operational Risk and Resilience • Technology and Security Risk • Model Risk Management • Risk Events, Assessments, and Scoring • Metrics, Reporting, and Executive Dashboards
Audit & Assurance
Connect audit planning, fieldwork, findings, evidence, and remediation to the broader risk and compliance environment.
Audit Management and Advanced Audit • Engagement Planning and Fieldwork • Control Testing and Evidence Collection • Findings, Issues, and Remediation • Continuous Assurance and Reporting
Third-Party Risk Management
Standardize the third-party lifecycle while improving visibility into vendor risk, accountability, and ongoing monitoring.
Third-Party and Vendor Onboarding • Due Diligence and Risk Assessments • Engagement and Relationship Management • Ongoing Monitoring and Reassessment • Issues, Exceptions, and Remediation • Third-Party Risk Reporting
Business Continuity & Operational Resilience
Build and sustain business continuity capabilities that connect planning, exercises, recovery readiness, and enterprise resilience.
Business Impact Analysis • Business Continuity Planning • Crisis Management • Exercise and Recovery Readiness • Operational Resilience • Program Governance, Reporting, and Continuous Improvement
AI Governance & AI Control Tower
Define and operationalize the governance required to manage AI assets, risks, controls, performance, and value at scale.
AI Governance Operating Models • AI Intake, Inventory, and Ownership • AI Risk and Impact Assessments • Lifecycle Controls and Approvals • AI Compliance and Continuous Monitoring • AI Control Tower Enablement
Explore AI Control TowerLegal Service Delivery
Modernize legal operations with structured intake, matter workflows, visibility, and enterprise-wide service delivery.
Legal Request and Intake Management • Matter Management • Legal Operations Workflows • Knowledge and Document Enablement • Reporting and Performance Visibility • Cross-Functional Integrations
From Strategy Through Sustained Value
Risk transformation does not end at go-live. TQStarling supports the full lifecycle. From defining the program and establishing the foundation through implementation, adoption, optimization, and expansion.
Envision
Align leaders on business outcomes, regulatory priorities, scope, constraints, and measures of success.
Blueprint
Define the operating model, governance, taxonomies, data structures, workflows, architecture, and implementation roadmap.
Build
Configure and integrate ServiceNow using senior-led delivery, iterative validation, and governance checkpoints.
Launch
Prepare users and administrators, validate readiness, deploy with control, and support adoption.
Optimize
Improve workflows, reporting, performance, adoption, and backlog execution as the program matures.
Evolve
Expand into new risk domains, automation, AI-enabled workflows, and emerging regulatory requirements.
The senior expertise that establishes your foundation stays with you through execution and evolution. That continuity is how we compress time to value.
Specialized Expertise. Connected Execution.
TQStarling brings focused ServiceNow Risk expertise together with senior-led delivery, practical execution, and full lifecycle support.
Foundation-First Transformation
We establish the governance, ownership, taxonomy, data, and process structures required for sustainable platform value.
Deep Risk Specialization
Our team brings concentrated experience across the ServiceNow Risk portfolio—not generalist platform knowledge applied to a specialized domain.
Strategy Connected to Execution
The team defining the operating model remains connected to architecture, configuration, adoption, and optimization.
Senior-Led Delivery
Experienced practitioners guide the critical decisions, reducing rework and helping teams move with greater clarity.
Full Lifecycle Support
We support advisory, implementation, optimization, managed services, and capability expansion as programs mature.
Connected Enterprise Perspective
We connect Risk with the broader ServiceNow ecosystem, including platform data, security, IT operations, AI governance, and enterprise workflows.
Connected Programs. Scalable Capabilities.
TQStarling helps organizations replace fragmented, manual risk processes with connected programs and scalable ServiceNow capabilities.
Financial Services — Integrated Risk Transformation
A large North American financial institution needed a strategic transformation roadmap aligned to compliance and risk mandates, supported by a standardized taxonomy and risk structure.
TQStarling helped establish the organizational and regulatory foundation, modernize risk evaluation and scoring, align policies and access governance, and design issue workflows, reporting, and dashboard visibility.
The organization gained a more centralized IRM system of record, stronger visibility and accountability, alignment to regulatory expectations, and a repeatable foundation for continued control and compliance automation.
National Security & Technology — Risk, Compliance, and Audit
A national security and technology organization relied on spreadsheets and manual processes to track risk, compliance, audit evidence, findings, and remediation.
The engagement centralized risk and compliance information, mapped regulatory frameworks to internal controls, automated attestations and evidence collection, established control ownership, and structured audit and issue-management workflows.
The organization improved risk and compliance readiness, reduced silos, strengthened issue tracking, and provided leadership with more timely reporting and visibility.
Biopharmaceutical — Third-Party Risk Management
A global biopharmaceutical organization wanted to improve third-party onboarding, assessments, ongoing monitoring, compliance, and vendor accountability.
TQStarling standardized and automated third-party workflows and connected the program to the organization’s existing ServiceNow risk and compliance foundation.
The organization reduced manual effort, improved risk visibility, strengthened vendor accountability, and established a more consistent approach to third-party compliance.
Professional Services — Security and Enterprise Risk
A growing professional-services organization needed to modernize security risk, policy, compliance, and enterprise risk processes while supporting a lean risk team.
TQStarling implemented connected policy, compliance, advanced risk, assessment, scoring, notification, reporting, and security-exception capabilities, paired with mentoring and user enablement.
The organization gained a centralized view of compliance and risk, more consistent assessments, improved reporting, and a stronger foundation for continuous program improvement.
READY FOR THE NEXT STEP?
Build a risk program that accelerates value.
Whether you are establishing a new ServiceNow Risk capability, modernizing an existing implementation, or expanding into new domains, TQStarling can help.