Our Services

Get in touch today to discuss how our expert consultants can provide tailored ServiceNow solutions to drive your business forward. Our solutions are designed to drive innovation, efficiency, and growth in your organization.

What we do.

At TQStarling, we empower organizations to achieve transformative outcomes by leveraging the power of ServiceNow. Our solutions are designed to drive innovation, efficiency, and growth in four key areas.

Together, we empower you to achieve your next level of excellence.

  • Build Lasting Relationships.

    In today’s hyper-connected world, customer expectations are higher than ever. We help you deliver seamless, personalized experiences that foster loyalty and drive growth.

  • Revolutionize Your Commerce Ecosystem.

    Commerce is no longer just about transactions—it’s about creating seamless, end-to-end experiences. We help you modernize your commerce operations to meet the demands of today’s digital-first economy.  At TQ Starling we transform commerce for global brands, we help you create agile, scalable commerce ecosystems that drive revenue and customer satisfaction. 

  • Future-Proof Your Business.

    Legacy systems and siloed processes can hold your business back. We help you modernize your technology stack to stay competitive and agile in a rapidly evolving landscape.  We build a future-ready foundation that drives innovation & efficiency.

  • Empower Your People & Partners.

    Exceptional experiences aren’t just for customers—they’re for your employees and partners too. We help you create a connected, intuitive, and empowering environment for everyone in your ecosystem.  Driving a culture of engagement and productivity that drives business success.

AI Control Tower

Learn how AI + ServiceNow can transform your business via AI Control Tower. ServiceNow is delivers on the promise of AI to create value and help you bridge the AI Scaling Gap.

1. Customer Engagement: Build Lasting Relationships

How We Do It

  • Leverage ServiceNow’s Customer Service Management (CSM) to unify customer interactions across channels.  

  • Implement AI-powered self-service tools to resolve issues faster.  

  • Create a 360-degree view of your customers to anticipate needs and deliver proactive support and offer

In today’s hyper-connected world, customer expectations are higher than ever. We help you deliver seamless, personalized experiences that foster loyalty and drive growth.

2. Total Commerce: Revolutionize Your Commerce Ecosystem

Commerce is no longer just about transactions—it’s about creating seamless, end-to-end experiences. We help you modernize your commerce operations to meet the demands of today’s digital-first economy.  At TQ Starling we transform commerce for global brands, we help you create agile, scalable commerce ecosystems that drive revenue and customer satisfaction. 

How We Do It  

  • Integrate ServiceNow’s IT Service Management (ITSM) and App Engine to streamline commerce workflows.  

  • Enable real-time inventory tracking and order management for faster fulfillment.  

  • Enhance partner and supplier collaboration with a unified platform. 

  • Put your customer at the center of proactive communication & personalization 

3. Tech Modernization: Future-Proof Your Business

Legacy systems and siloed processes can hold your business back. We help you modernize your technology stack to stay competitive and agile in a rapidly evolving landscape.  We build a future-ready foundation that drives innovation & efficiency.

How We Do It

  • Use ServiceNow’s IT Operations Management (ITOM) to automate and optimize IT infrastructure.  

  • Migrate to cloud-based solutions for greater scalability and flexibility.  

  • Implement AI and machine learning to predict and prevent issues before they occur.  

  • Provide workflow platform with integrated Agentic Agents bringing the silos of your business together efficiently and effectively

4. Experience Transformation: Empower Your People & Partners

How We Do It

  • Deploy ServiceNow’s Employee Center to simplify HR and workplace services.  

  • Enhance collaboration with integrated workflows for employees, partners, and customers.  

  • Use data-driven insights to continuously improve experiences across the board.  

Exceptional experiences aren’t just for customers—they’re for your employees and partners too. We help you create a connected, intuitive, and empowering environment for everyone in your ecosystem.  Driving a culture of engagement and productivity that drives business success.

How are we different?

  • We focus on custom solutions to meet the unique needs of your business.

  • What are your objectives? What do you want to achieve? We create the plan to get you there.

  • Our industry experience and best practices are integrated into your solution and driven by your outcomes.

Industry Focus

Oil and Gas

Empowering Innovation and Efficiency in Oil & Gas

At TQStarling, we leverage the power of ServiceNow to transform the Oil & Gas industry. Our solutions harness Agentic Agents and AI to streamline operations, enhance safety, and drive sustainability. With ServiceNow's workclass capabilities, we automate critical processes, manage complex supply chains, and ensure compliance with industry regulations. Our innovative approach empowers your organization to achieve transformative outcomes, from exploration to production.

Healthcare

Revolutionizing Healthcare with AI and ServiceNow

In the Healthcare sector, TQStarling is committed to delivering exceptional patient care through advanced AI and ServiceNow solutions. Our Agentic Agents optimize workflows, reduce administrative burden, and enhance patient experiences. By integrating ServiceNow's workclass capabilities, we enable seamless information exchange, automate routine tasks, and support clinical decision-making. Transform your healthcare operations with TQStarling and achieve better outcomes for patients and providers alike.

Manufacturing

Future-Proofing Manufacturing with AI and ServiceNow

At TQStarling, we empower the Manufacturing industry to achieve operational excellence with AI-driven solutions and ServiceNow's workclass capabilities. Our Agentic Agents optimize production processes, improve quality control, and enhance supply chain visibility. By automating repetitive tasks and enabling real-time data insights, we help manufacturers stay competitive and agile. Partner with TQStarling to drive innovation and growth in your manufacturing operations.

Media

Transforming Media with AI and ServiceNow

In the Media industry, TQStarling leverages AI and ServiceNow to revolutionize content creation, distribution, and audience engagement. Our Agentic Agents streamline content workflows, personalize user experiences, and optimize media operations. With ServiceNow's workclass capabilities, we automate administrative tasks, manage digital assets, and ensure compliance with industry standards. Elevate your media business with TQStarling and achieve transformative outcomes.

Retail

Enhancing Retail Experiences with AI and ServiceNow

At TQStarling, we transform the Retail industry by integrating AI and ServiceNow's workclass capabilities. Our Agentic Agents enhance customer engagement, optimize inventory management, and streamline supply chain operations. By automating routine tasks and providing real-time insights, we help retailers deliver exceptional customer experiences both online and in-store. Partner with tqStarling to drive innovation and growth in your retail business.

High Tech

Pioneering High Tech Innovation with AI and ServiceNow

At TQStarling, we empower the High Tech industry with cutting-edge AI solutions and ServiceNow's workclass capabilities. Our Agentic Agents drive innovation, streamline product development, and enhance customer support. By automating complex processes and providing real-time data insights, we help high tech companies stay ahead of the competition. Partner with TQStarling to revolutionize your business operations and achieve transformative outcomes in the ever-evolving high tech landscape.

Telecommunications

Empowering Telecommunications with AI and ServiceNow

In the Telecommunications sector, TQStarling leverages AI and ServiceNow to enhance network management, customer service, and operational efficiency. Our Agentic Agents automate service delivery, optimize network performance, and improve customer satisfaction. With ServiceNow's workclass capabilities, we streamline processes, manage complex infrastructures, and ensure compliance with industry regulations. Transform your telecommunications operations with TQStarling and achieve transformative outcomes.

Service Areas

1. IT Service Management (ITSM):

  • Incident Management

  • Problem Management

  • Change Management

  • Request Management

  • Knowledge Management

  • Service Level Management

  • Configuration Management Database (CMDB)

  • Service Catalog

  • Asset Management Core

  • Service Portal

2. IT Operations Management (ITOM):

  • Discovery

  • Service Mapping

  • Event Management

  • Operational Technology Management

  • Cloud Cost Management

  • Capacity and Reservations Management

  • Health Log Analytics

  • Predictive AIOps

3. IT Business Management (ITBM):

  • Project Portfolio Management

  • Demand Management

  • Resource Management

  • Innovation Management

  • Application Portfolio Management

  • Agile Development

  • Scaled Agile Framework (SAFe)

  • Strategic Portfolio Management

4. Security Operations (SecOps):

  • Security Incident Response

  • Threat Intelligence Security Center

  • Vulnerability Response

  • Security Posture Control

  • Security Operations (SecOps)

  • Continuous Authorization and Monitoring

  • Firewall Audits and Reporting

5. Governance, Risk, and Compliance (GRC):

  • Policy and Compliance Management

  • Risk Management

  • Audit Management

  • Vendor Risk Management

  • Regulatory Change Management

  • Operational Risk Management

  • Integrated Risk Management

  • Operational Resilience Management

6. Human Resources Service Delivery (HRSD):

  • Employee Center

  • Employee Journey Management

  • Employee Document Management

  • Case and Knowledge Management

  • HR Service Delivery

  • Performance Analytics for HR Service Delivery

7. Customer Service Management:

  • Customer Service Management (CSM)

  • Communities

  • Field Service Management

  • Field Service Contractor Management

  • Field Service Crew Operations

  • Field Service Multi-Day Task Scheduling

  • Dispatcher Workspace

  • Dynamic Scheduling

8. Application Development:

  • App Engine

  • App Engine Studio

  • Creator Studio

  • Flow Designer

  • Process Automation Designer

  • Automation Engine

  • Automation Center

  • Automation Discovery

  • RPA Hub

  • Integration Hub

  • APIs and Integration Tools

  • Source Control and CI/CD

  • Guided App Creator

  • Delegated Development

  • Service Creator

9. Platform and User Experience:

  • Now Platform

  • Now Mobile

  • Mobile Agent

  • Mobile App Builder

  • Virtual Agent

  • AI Search

  • Dynamic Translation

  • ServiceNow Studio

  • UI Builder

  • Guided Tour Designer

  • Visual Task Boards

  • Walk-Up Experience

Contact us

If you’re interested in more details, or a conversation, please provide your information below. We will respond within one business day or sooner.